Privacy Policy

Your privacy matters to us. This policy explains what personal data Kinetix Bharat collects, why we collect it, how we protect it, and the choices and rights you have.

1. Who we are

Kinetix Bharat ("Kinetix", "we", "us", "our") organizes running events, adventure experiences and city running communities in India, and operates this website. This policy explains how we collect, use, share and protect your personal data when you visit our website, contact us, register for our events or engage with our community. We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and the rules made under them.

2. Information we collect

Information you give us

• Contact details: name, email address, phone number and city when you write to us or register interest.
• Participant details for event registration: date of birth, gender, emergency contact, T-shirt size, running category and similar information needed to run an event safely.
• Health information you choose to share, such as medical conditions or declarations of fitness, used only for participant safety.
• Partnership enquiries: organization name, role and details of the proposal.

Information collected automatically

• Device and usage data such as browser type, pages visited, approximate location derived from IP address, and referring pages.
• Cookies and similar technologies, as described in the Cookies section below.

Information from events

• Race timing and results, bib numbers and check-in records.
• Photographs and video recorded at our events.

Payment information

Payments are processed by authorized third-party payment gateways. We do not collect or store your full card number, CVV, UPI PIN or net-banking credentials. We receive only confirmation of payment and limited transaction details.

3. How we use your information

• To process event registrations, issue event passes, publish results and send certificates.
• To keep participants safe, including sharing necessary details with medical and safety teams on event day.
• To respond to your questions, requests and partnership enquiries.
• To send transactional messages about events you have registered for (confirmations, schedule changes, reminders).
• To send updates about upcoming events and community activities, where you have agreed to receive them. You can opt out at any time.
• To improve our website, events and services, and to understand how they are used.
• To prevent fraud, enforce our terms and comply with legal obligations.

4. Consent and legal basis

We process your personal data with your consent, which you give when you submit your details to us, or for legitimate uses permitted under applicable law (for example, to fulfil a registration you requested, or to comply with a legal obligation). You may withdraw consent at any time by writing to us. Withdrawal does not affect processing already carried out, and we may be unable to provide some services (such as event participation) without the required information.

5. Sharing your information

We do not sell your personal data. We share it only where needed:

• Service providers who help us operate, such as payment gateways, timing and results providers, hosting, email and messaging services, under confidentiality obligations.
• Event safety partners such as medical teams, local authorities and venue operators, to the extent needed for participant safety.
• Sponsors and partners, only with your explicit consent, or in aggregated form that does not identify you.
• Legal requirements: where required by law, court order or a government authority, or to protect the rights and safety of Kinetix, participants or the public.

6. Photographs, video and results

Our events are photographed and filmed. By participating, you acknowledge that images and footage in which you appear may be used on our website, social media and promotional material. Event results (name, category, bib number and time) may be published publicly. If you would like a specific image removed, or your result displayed without your full name, please contact us and we will make reasonable efforts to help.

7. Cookies

We use essential cookies to make the website work, and may use analytics cookies to understand how visitors use the site. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.

8. Data retention

We keep personal data only for as long as needed for the purposes described in this policy, including legal, accounting and reporting requirements. Event results and archives may be retained as part of the historical record of an event. When data is no longer needed, we delete or anonymize it.

9. Data security

We use reasonable technical and organizational safeguards, including encrypted connections (HTTPS), access controls and trusted service providers, to protect your personal data. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the relevant authorities of a personal data breach where required by law.

10. Your rights

Subject to applicable law, you have the right to:

• Access a summary of the personal data we hold about you and how it is processed.
• Request correction, completion or updating of inaccurate or incomplete data.
• Request erasure of your personal data where it is no longer needed.
• Withdraw your consent at any time.
• Nominate another person to exercise your rights in the event of death or incapacity.
• Raise a grievance with us, and, if unresolved, approach the Data Protection Board of India.

To exercise any of these rights, email us from the address associated with your data.

11. Children

Participants under 18 years of age may register for events only with the consent of a parent or legal guardian, who must complete or approve the registration. We do not knowingly collect personal data from children without verifiable parental consent, and we do not use children's data for targeted advertising or behavioural tracking.

12. Third-party links

Our website links to third-party services such as Instagram. Their use of your data is governed by their own privacy policies, and we are not responsible for their practices.

13. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed. Significant changes will be highlighted on our website.

14. Grievance Officer

For any concerns or complaints about the processing of your personal data, contact our Grievance Officer at info@kinetixbharat.com with the subject line "Privacy grievance". We will acknowledge your complaint and aim to resolve it within the timelines required by applicable law.